Shipping policy
Shipping Policy
DISCLAIMER:
We are not liable for any import taxes or duties that may be applied by your country. Additionally, we do not take responsibility for shipping delays caused by holidays, severe weather, incorrect addresses, or third-party shipping carriers.
USA/INTERNATIONAL ORDERS
Please allow 3-5 weeks for delivery, depending on your location and chosen shipping method.
Important Note:
Once your order is shipped, we are not responsible for delivery issues handled by UPS, USPS, or any other carrier. Any problems, such as lost or delayed packages, must be resolved directly with the carrier. The carrier is responsible for locating or filing claims on lost packages.
Order Processing Time
Please allow 5-7 business days for payment processing after your order is placed (excluding weekends and national holidays). Processing times may vary based on the product, particularly for made-to-order items. Processing time is separate from the shipping time.
Shipping Details
We ship via third-party carriers such as USPS, FedEx, and UPS. To ensure your package arrives within the estimated delivery time, please double-check that your shipping address is accurate, including correct street numbers, abbreviations, and apartment/building numbers. IsoUnion.store is not liable for lost, stolen, or misdelivered packages due to incorrect address details.
If your package is returned due to non-acceptance or an incorrect address, contact us and we'll resend it